Mail-In Repair

BROKEN PHONE?
MAIL IT IN.
WE SHIP IT BACK.

Start a mail-in repair.

Tell us what's broken and how to reach you, and we'll follow up with shipping instructions. Mail-in shipping: Available. Call (916) 627-1818 for details.

Request Mail-In Repair

Shipping and repair terms: Available. Call (916) 627-1818 for details.

Prefer In-Person?

WALK INTO
OUR ELK GROVE
STORE.

Get Directions

8145 Elk Grove Blvd, Suite 12, Elk Grove, CA 95758 | Mon-Fri 10-5, Sat 10-3

How It Works

Three steps. No store visit.

  1. 01

    Tell us what’s broken

    Fill out the form below. We'll follow up with shipping instructions. Shipping labels: Available. Call (916) 627-1818 for details.

  2. 02

    Drop it in the mail

    Pack your device and ship it to us with the instructions we send. Shipping costs: Available. Call (916) 627-1818 for details.

  3. 03

    Get it back fixed

    We repair it and ship it back. Ask about turnaround when you check in; it depends on the repair and parts availability.

  • After the repair

    Ask about our repair warranty; terms are printed on your repair ticket.

  • Two-way shipping

    Available. Call (916) 627-1818 for details.

  • Turnaround

    Ask about turnaround when you check in; it depends on the repair and parts availability.

  • If we can’t fix it

    Available. Call (916) 627-1818 for details.

Request Mail-In Repair

Start your mail-in repair.

Tell us what's wrong and how to reach you, and we'll follow up with shipping instructions. Every repair is quoted after inspection, before any work starts.

01About your device
02How to reach you
03Your mailing address

Every repair is quoted after inspection, before any work starts. Shipping labels and shipping insurance: Available. Call (916) 627-1818 for details.

Get a callback

Drop your name and number. A technician at our Elk Grove shop will reach out.