Repair Policy & Terms and Conditions

Repair terms are provided on your repair ticket at check-in. You review and approve them before any work starts, and a copy stays with your ticket. Ask at the counter or call (916) 627-1818 with any question before you approve a repair.

Pricing and Quotes

Every repair is quoted after inspection, before any work starts. Diagnostic fee quoted at check-in and applied to your repair if you proceed. If additional work or parts are required beyond the initial quote, iGeek Tech Repair will seek your approval before proceeding.

Parts

We'll explain your part options before you decide.

Turnaround Time

Ask about turnaround when you check in; it depends on the repair and parts availability. Customers will be notified of significant delays in service, repair, or parts orders.

After Your Repair

Ask about our repair warranty; terms are printed on your repair ticket.

Your Data

We strongly recommend backing up your data and removing your SIM card before submitting a device for repair. Any confidential information should be removed prior to repair.

Website Terms of Service

This website is provided by iGeek Tech Repair for information about our services. Repair services are governed by the terms on your repair ticket. See our Privacy Policy for how we handle information submitted through this site.

Get a callback

Drop your name and number. A technician at our Elk Grove shop will reach out.